Terms of Service

CaptureInsider ScheduleBuilder™ is a software-as-a-service platform that automates the preparation of GSA Multiple Award Schedule (MAS) proposal documents. The Service includes:

• A readiness assessment tool to evaluate GSA Schedule eligibility
• AI-assisted document generation for GSA MAS new offer proposals
• Pricing table builders and compliance checking tools
• Educational resources and guidance materials related to GSA Schedule contracting

CaptureInsider LLC is not a law firm, federal contracting consultant, or GSA-affiliated entity. The Service provides document automation tools and educational information — it does not constitute legal advice, regulatory advice, or professional consulting services.

GSA Schedule regulations, solicitation requirements, and review criteria change over time. You are responsible for verifying that all submitted materials comply with current GSA requirements at the time of submission. We strongly recommend consulting a licensed federal contracting professional for complex situations.

CaptureInsider LLC does not guarantee award of a GSA Schedule contract as a result of using the Service.

You must create an account to access paid features of the Service. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your password and accept responsibility for all activity under your account
• Notify us immediately of any unauthorized use of your account
• Not share your account credentials with third parties

We reserve the right to suspend or terminate accounts that violate these Terms.

Paid tiers (Scout, Builder, Concierge) are priced as one-time fees per offer, as displayed on our Services & Pricing page. All prices are in USD.

Refund policy: Due to the nature of AI-generated document delivery, all sales are final once document generation has been initiated. If you experience a technical failure that prevents document delivery, contact us at support@captureinsider.com within 7 days and we will investigate and make it right.

Payments are processed by Stripe. By making a purchase, you agree to Stripe's Terms of Service. CaptureInsider LLC does not store full payment card information.

You agree not to use the Service to:

• Submit false or fraudulent information in any proposal document generated by the platform
• Violate any applicable federal, state, or local laws or regulations
• Attempt to reverse-engineer, scrape, or extract data or AI prompts from the platform
• Use the Service on behalf of a third party without their knowledge and consent
• Interfere with or disrupt the integrity or performance of the Service
• Attempt to gain unauthorized access to any portion of the Service

Submission of false statements to the federal government in connection with a GSA Schedule offer may constitute fraud under 18 U.S.C. § 1001 and other statutes. You are solely responsible for the accuracy of all information you enter into the platform.

Your content: You retain ownership of all company information, pricing data, and other content you enter into the platform. You grant CaptureInsider LLC a limited license to process and use that content solely to provide the Service to you.

Generated documents: Proposal documents generated by the platform using your inputs are your property upon payment. You may use, modify, and submit them freely.

Platform IP: The ScheduleBuilder™ platform, including its software, AI prompts, workflows, compliance logic, and all associated intellectual property, is owned exclusively by CaptureInsider LLC. You may not copy, reproduce, or create derivative works from the platform itself.

Documents generated by the Service use artificial intelligence (Anthropic Claude API) based on information you provide. While we apply significant quality controls — including compliance scoring, cross-document consistency checks, and human review for Concierge-tier packages — AI-generated content may contain errors, omissions, or inaccuracies.

You are responsible for reviewing all generated documents before submission to GSA. CaptureInsider LLC is not liable for any errors in AI-generated content or for the outcome of any GSA review process.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CAPTUREINSIDER LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

IN NO EVENT SHALL CAPTUREINSIDER LLC'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE EXCEED THE AMOUNT YOU PAID TO CAPTUREINSIDER LLC IN THE 12 MONTHS PRECEDING THE CLAIM.

You agree to indemnify and hold harmless CaptureInsider LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising out of your use of the Service, your violation of these Terms, or your submission of false or inaccurate information to any federal agency.

We may suspend or terminate your access to the Service at any time for violation of these Terms. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and indemnification) shall survive.

We reserve the right to modify these Terms at any time. We will notify registered users of material changes by email at least 14 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to conflict of law provisions. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Virginia. You consent to the personal jurisdiction of such courts.

For questions about these Terms:

• Email: legal@captureinsider.com
• Website: captureinsider.com
• CaptureInsider LLC